Technical Support

YORK® Commercial Services and Support

From YORK® commercial HVAC troubleshooting and YORK® commercial product questions to YORK® commercial equipment maintenance, our experts are here to help every step of the way.

Technical Support

Commercial Technical Support

YORK® Ductless and VRF System Support

Contact YORK® commercial support via:

Email: BE-Vrftechsupport@jci.com
Phone: 1-844-873-4445, Option 2

YORK® Commercial Packaged Rooftop Support and YORK® Split DX System Support

Building Owners: Contact your local commercial contractor.
Contractors: Contact your local distributor.
National Accounts: Visit our National Accounts page for contact details.

Industrial Technical Support

YORK® Air Handling Systems Support

Air Handlers Custom Email: AHUCustom@jci.com
Air Handlers Solutions Email: AHUSolutions@jci.com

YORK® Chilled Water Systems Support

Email: chillerproducttechnicalsupport@jci.com
Phone: 1-800-524-1330, Option 6,1,1,4,1,3,1

Residential Technical Support

YORK® Residential Systems Support

If you need support related to residential equipment, contact your local YORK® dealer.

Find a YORK® Residential Dealer